Welcome to Olympia Credit Union!
Olympia Credit Union has been proudly serving our members since 1965.
If you are not a member – we invite you to come – discover the credit union service difference! We offer big services with a personal touch.
Does your bank answer their phones? Or do you get lost in the maze of menus? We promise to treat you like a human being, not an account number!
Still not convinced? Check out our own member testimonials below.
We look forward to serving you and showing you how this credit union can make a difference in your financial future!
Here are some testimonials showing how our members feel about their credit union. Do you have a story to share? Please let us know! Email: firstname.lastname@example.org
” Thank you very much for everything you have done to make my trip and stay in Egypt a successful one. I am very grateful to Carrie in the loan department and all the staff at Olympia Credit Union for the outstanding customer service that she provides all the time. I can’t say Thank You enough. Olympia Credit Union treats their customers like family using their personal touch by providing a warm and friendly atmoshpere. Thank you again.”
Member since 2008
“…What next? I needed a credit union close to my client’s home. I literally began driving in expanding circles around her apartment-and there was Olympia Credit Union. Oh! I’d read interesting things about these folks in the local paper. It seemed positive and I walked inside-feeling worn and guarded from my recent experience elsewhere…..
In the lobby I met Victoria. She was personable, met my eyes, continued to gently question me about what I needed the account(s) to do. Having expected to just tersely state my business and be pointed to another area to wait for a New Accounts person, I was a little off balance. Victoria knows her stuff-she understood what I needed, understood that a person like my client would need a reliable structure to help her manage her money, and seemed to assume that I was a decent person who cared about my client….
….My accounts have been setup, and very nicely. They have even set up custom-tailored procedures that carefully transfer the appropriate weekly allowance to my client’s account, and are very kind to my client when she pops in every week for her money. She likes it there-she feels like they like her….
….In this time when banks have hurt us and the credit unions are our safe places to be, Olympia Credit Union stands tall. Money is not wasted on egos or empty impressions, and staff are as well trained and skilled in managing money as they are in interacting politely and respectfully with customers. I think Olympia Credit Union is the best thing going, and I’m delighted with their service to my client….”
“Thank you for your quick and professional action in solving the recent unauthorized charge on my account. You are the best! After a similar situation at a bank cost me weeks of time and several hundred dollars, I went looking for someone that would listen and respond to their clients rather than their “policies”. I switched to Oly. CU and you have proven me right! I will never use a regular bank for any financial services again. Sincere thanks,”
Member since 2009
“I just want to express our continuing thanks and appreciation for everything your staff does day by day. You are very proactive in protecting accounts; you are always polite and helpful; there has never been an individual that you have hired that isn’t “top drawer.” I cannot imagine why people still use the big corporate banks; they truly are missing the mark.
So this is just a simple thanks for all you folks do.”
M. and J. Akin
Members Since 1981
“I have been banking with the Olympia Credit Union since June 2000, and have had nothing but positive experiences. At that time, I was also banking with another Credit Union; within one year, I had switched over entirely to the Olympia Credit Union.
One may be able to find another friendly bank or one that gives good financial advice but I challenge you to find one where every teller not only knows your name, but recognizes your voice on the phone and yet is savvy enough to remember to ask for your code word in this day of identity theft and fraud. As financial institutions become larger and more impersonal, Olympia Credit Union stands out as a shining example of what a business should be; a group of highly skilled, efficient, quality staff who value their customers as real people.
In my job, we help finance businesses that meet our high standards of quality. It is a very competitive process as there are many fine businesses out ther
e. However, only a few are able to go a step beyond and set a sterling example of what a business should be. Olympia Credit Union qualifies in every aspect.
I would like to name each individual staff person separately and tout the qualities of each but this would become much too lengthy. Suffice it to say that after eight years of banking with Olympia Credit Union, I continue to be impressed and I know you would be too.”
Member Since 2000
“Thanks for you’re great customer service! I’ve been a member for 12 years and I have never experienced a business that takes the time to know who I am as much as your staff; whether getting a loan or just putting money in the bank. Olympia CU has earned my business and will continue to have it for another 12 years or more!! Thank you for your help over the years!!”
Member since 1996
I have been a member of Olympia Credit Union for the past 20 years. Throughout the years, I have found its staff to be consistantly helpful, friendly and professional. I especially appreciate that they recognize me and call me by name as I enter the credit union. They continually strive to stay updated on their many good services such as loans, investment accounts and my favorite, online banking. The staff works hard for their members and it shows.
Member since 1990